Whether you have a sticky key, a squeaky pedal, or need a factory-new rebuild for your vintage Steinway, we have the expertise to fix the problem and get you back on the musical road. Most minor problems can be fixed right in the home. If you’re having a problem with a particular note, make a note of which note! Some problems are intermittent and it's easy to forget which note is the culprit.

We also offer a number of standard repair procedures including:
  • Piano key recovering and rebushing
  • Ivory chip repair and replacement of missing ivory
  • Restringing
  • Soundboard and bridge repair
  • Hammer replacement
The confusing world of piano rebuilding...

“Rebuilding” is a term often misunderstood by piano owners. Many times clients have told me that their pianos were “completely rebuilt”. In most cases I find that it had only received rudimentary refurbishing or less. “Refurbishing” according to Webster’s dictionary means: “to brighten or freshen up”. The term basically means to bring some life back into the instrument through simple repairs and adjustments.

True rebuilding means putting a piano into factory new condition. This must include restringing the piano, replacing the pinblock, replacing the soundboard, replacing all the action parts, and refinishing the piano. If all this has not been done than it can only be called a “partial rebuild”.

A good partial rebuild could include new strings, hammers, keybushings, soundboard repair, and complete regulation of the action.


Complete rebuilding of a grand piano typically costs about the same as a new mid-quality piano over 6’ in length. A good example is a new Kawai Rx-3. As of 2013 the SMP (Suggested Maximum Price – from Larry Fine’s Acoustic Piano Buyer) is around $38,000. To put it in perspective, remember that it is not easier to rebuild a piano than to build a piano from scratch. A top-tier rebuild can easily accumulate 350 shop hours not counting the cost of materials and parts. That is more hours than it takes to build most pianos.

One may ask “If I can buy a new piano for the same price why would I choose to rebuild?” Here are four important reasons:

  • The piano has high sentimental value
  • If the piano is a Steinway, Mason & Hamlin, Bosendorfer or other high-quality brand.
  • If the rebuilt piano can out-perform the equivilent cost new piano (which is often the case!)
  • Support of your local economy.

When choosing to rebuild, don’t shop around for the “best deal”. I have seen a few “rebuilt” pianos that were most likely worse than before the rebuild! Rebuilding pianos is highly specialized work that requires specific training and practice. There are not many craftsmen who are set up to do complete rebuilds. The best results are often had through collaborations between two or more specialists. For example some craftsmen who do soundboards, and pinblocks, may not be as skilled with high-performance action rebuilding, and vice-versa. It is possible that neither of these two technicians are the best choice for refinishing the cabinet.

The Special Circumstance of the Steinway Piano
No other name denotes prestige, class, and performance like Steinway & Sons. Rebuilding Steinways is especially tricky and there is much information that can be confusing to the person shopping to restore their family heirloom. We offer 100% Steinway rebuilds. Unlike mechanical parts, Steinway does not sell soundboards to outside shops. We work directly with the factory to give a new heart to your instrument that is 100% New York tradition. Our refinisher is also top notch, and we build the actions with all Steinway action parts to Steinway specifications. With the rebuild you will receive a certificate authenticating the work. This adds significant value to the piano and peace of mind to the owner.
Phone: 360/705-4160